In this article:
How Studio Server Features Work Over a Network
Interface
Check Computer's IP Address
Set Interface IP Manually
Use a Manual IP Address with DHCP
How Studio Server Features Work Over a Network
Many of CuePilot's Studio Server features operate over a local network, connecting different devices together and communicating across the network to enable functionality. Running CuePilot on a network with an internet connection lets it sync all changes a User makes with the Cloud Server.
CuePilot's CueApp Server feature, OSC feature, PTZ feature and CuePilot Remote feature are all examples of Studio Server functions that work by using a local network.
For example, CuePilot's CueApp Server feature lets other mobile/table devices running CueApp on the same network view the Act live, with their own personalised Shotlist, enabling them to follow along to the director and see their Cues. Learn more about CueApp.
The computer where the CuePilot application runs from operates as a server, enabling certain features. The computer could be Studio Server hardware such as the Nexus Studio Server, or S6 Studio Server. Or the CuePilot application may run directly from the director's laptop when used with a BOB unit.
When enabling a Studio Server feature, we need to set the Interface and IP address of where it is running from. This is done in the Setup view.
Certain features like Live OSC and CuePilot Remote and OSC Tracks also require adding the IP address of the computer that they are being sent to, i.e. the receiving computer.
In a critical live environment, you can have your network administrator manually set the IP address of the computer on the network it uses, to prevent it being assigned a different IP address automatically over DHCP.
Interface
An interface is a connection/service from a computer to a network. A computer might join a network by connecting wirelessly through the Wi-Fi interface. Or it might be connected through a USB to Ethernet adapter interface, where it is plugged in to the network by a network cable. If a computer is connected to multiple networks through different interfaces, we can tell CuePilot the correct interface to operate over. This is done by specifying the IP address associated with the interface. See Check Computer's IP Address to check the IP address for a specific interface.
By default, the Interface CuePilot will operate from will be using the computer's Default Interface, and it will use the computer's IP address. If a computer has more than one interface, the computer's operating system defines which one is the default.
Learn more about service order in macOS...
Learn more about IP addresses in Microsoft Docs...
Check Computer's IP Address
An IP address, (internet Protocol Address) is assigned to a computer, most commonly automatically over DHCP.
You can check the IP address that your computer has been assigned.
Mac: Go to System Preferences > Network. This will display how your computer is connected to the network and the IP address given to it. i.e. 'Wi-Fi is connected to Production and has the IP address 192.168.1.23.', or 'USB 10/100/1000 LAN is currently active and has the IP address 192.168.1.37.'
https://support.apple.com/en-au/guide/mac-help/mchlp2718/mac
Windows: For a Wi-Fi connection, on the taskbar select Wi-Fi network icon > your connected Wi-Fi network > Properties. In Properties, look for your IP address listed next to IPv4 address. For an Ethernet connection, on the taskbar select the Ethernet icon > Ethernet Network Connection > Properties. In Properties, look for your IP address listed next to IPv4 address.
Set Interface IP Manually
If you want to use an interface other than the default, when setting up a Studio Server feature, change CuePilot's Interface from Default to be Set Manually.
When Set Manually, you will need to set the Interface IP. This is the IP address of the interface on the computer running CuePilot, that you want the specific CuePilot feature to be used with. See Check My Computer's IP Address for how to identify your IP address.
Use a Manual IP Address with DHCP
In a critical live environment you might want to change the way your computer or Studio Server is assigned an IP address, to ensure that it doesn't get assigned a different address half way through a production automatically by DHCP.
Mac: Go to System Preferences > Network and select the service you are connected on. Select Advanced... > TCP/IP. Change the Configure IPv4 from Using DHCP to Using DHCP with manual address.
https://support.apple.com/en-au/guide/mac-help/mchlp2718/mac
Windows: Follow the instructions below for changing and configuring the TCP/IP to use DHCP with a manual IP address.